Privacy Policy

GlobeCom ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.globecom.one) or use our platform and services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.
Table of Contents:

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: Name, email address, phone number, and company name when creating an account or requesting a demo.
  • Payment Information: Billing details, including payment card information, collected via secure payment processors.
  • Communications: Feedback, questions, or inquiries submitted via contact forms, email, or support tickets.

1.2 Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and the date/time of access.
  • Device Information: Device type, operating system, and unique device identifiers when accessing our platform.
  • Cookies and Similar Technologies: Information collected via cookies to improve user experience and analyze website usage.

1.3 Information from Third Parties

  • Data obtained from partners, integrations, or public databases to improve and personalize our services.
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2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Facilitate your use of our platform, manage your account, and fulfill your requests.
  • To Improve Our Services: Analyze usage trends, improve website functionality, and enhance user experience.
  • For Communication: Respond to inquiries, send updates, and provide customer support.
  • For Marketing: Send promotional materials, special offers, and industry insights (with your consent).
  • For Compliance: Ensure compliance with legal and regulatory requirements, including fraud prevention.

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3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors that support our platform, including hosting, payment processing, and analytics.
  • Business Partners: Trusted partners for marketing or co-branded services (with your consent).
  • Legal Requirements: Authorities, if required to comply with legal obligations or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and performance.
  • Remember user preferences and session details.
  • Analyze site traffic and user interactions.

You can manage your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

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5. Data Retention

We retain your information as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, tax, or accounting obligations.

When your information is no longer required, we securely delete or anonymize it.

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6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data.
  • Regular security audits and updates.
  • Restricted access to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take precautions to safeguard your personal information.

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7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Deletion: Request deletion of your personal information (subject to legal requirements).
  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection to Processing: Opt-out of certain data processing activities, including marketing communications.

To exercise your rights, please contact us at support@globecom.one.

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8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any information.

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9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it promptly.

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10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Your continued use of our services after updates constitutes your acceptance of the revised policy.

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11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@globecom.one.